Derogatory Yelp reviews having impact on neighbourhoods
A study from the City of New York University has looked at more than 7,000 Yelp restaurant reviews with some shocking results. Sharon Zukin, the sociologist behind the study, and her team have noticed some racist leanings in a number of reviews. In their findings, published on the Journal of Consumer Culture website:
- Pejorative terms used in restaurant reviews;
- Some restaurant reviews welcoming gentrification;
- Fears over trendier outlets elbowing out traditional eateries in their neighbourhood.
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